Malloy Cadillac Reviews – Customer Testimonials in Winchester, VA

Great service experience Kelsi my service rep was excellent.

Prompt and courteous

Very thorough and kind explanations

All is good

My truck was taken in very quickly. The entire oil change and tire rotation was done in less than 45 minutes. I was kept up to date on the process for the entire time via texts. My coupon that I presented prior to the service was honored and I am very pleased with the service and the cost. Highly recommended!

The whole team was excellent. You know - I honestly felt Malloy was willing to work for my business and make an attempt to satisfy the customer. I have spoken to many dealerships and made many financial deals and sales in the past (On both ends of the spectrum) --- They worked with me to build a deal I was comfortable with and sometimes thats all a customer wants the comfort of knowing they are getting a fair deal in this crazy market we live in. I understand they want to make money (Thats why they are in business) -- But in the same respect I want to save as much as possible also :) --- Especially on a near 100K investment! Overall - Very satisfied with all aspects of this deal from the vehicle price to trade in value to financing rates with thier banks.

Prompt service due to tire problem. Immediate attention and problem solved.

Good experience but the vehicle I wanted was on another lot and I was told that it was exactly the same as the vehicle I test drove. After getting home I realized that the vehicle I purchased didn't have 2 features the the test vehicle had. I was VERY disappointed to say the least..

The service was what I expected.

HD diesel truck was taken care of very well. At 300K miles, it now feels and drive a lot better. Thank you