Kathey D
BLUEMONT, VA | 2015 Chevrolet TraxAugust 13, 2026Malloy said I needed to replace the struts, and had an oil leak in the transfer box. When I went to Michelle Ridley’s they had ordered the struts, but said they only needed tightening. And they could find no leak in the transfer box. What they did find was a mouse nest under the wiper cowl that Malloy missed.Response from Malloy Cadillac Winchester
August 14, 2026Kathey, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (540) 667-1000 when you have a chance. Thank you, and we look forward to hearing from you.George A
SLANESVILLE, WV | 2024 Chevrolet Corvette StingrayAugust 10, 2026excellent service could have washed car this is the care I expect from a top teer dealershipResponse from Malloy Cadillac Winchester
August 10, 2026George, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (540) 667-1000 when you have a chance. Thank you, and we look forward to hearing from you.Stona C
BUNKER HILL, WV | 2022 CHEVROLET SILVERADO 1500August 8, 2026Took a long time due to alignment backup, however they made it right and didn't charge me.Response from Malloy Cadillac Winchester
August 9, 2026We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!Renee C
STEPHENS CITY, VA | 2023 Chevrolet TraverseAugust 6, 2026I was very satisfied with their service. Customer service friendly. I had a pleasant experience.Response from Malloy Cadillac Winchester
August 7, 2026We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.Kenneth E
KEARNEYSVILLE, WV | 2024 Chevrolet Silverado 2500 HDAugust 5, 2026Everything went well,took a little longer than I expected but they checked everything that I had asked them to check. Was kept informed by Kelsie and she's very knowledgeable.Response from Malloy Cadillac Winchester
August 6, 2026Kenneth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Joe A
GAINESVILLE, VA | 2020 CHEVROLET TRAXAugust 5, 2026Great people and prompt service!!!Response from Malloy Cadillac Winchester
August 6, 2026We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!Jim M
GORE, VA | 2023 Chevrolet Corvette StingrayAugust 4, 2026Fast and reliable serviceResponse from Malloy Cadillac Winchester
August 5, 2026Jim, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!Mr. M
KEARNEYSVILLE, WV | 2026 Chevrolet Silverado 1500July 30, 2026I bought my brand new 2026 Chevy Silverado in for service for warranty item. I explained on the phone when I made the appointment what issue I had and was asked if I was going to wait on it. I told him that I would. When I got there the young lady got service told me that it would be 2 hours and then the other issue would maybe be another two or three hours. I had no idea it would be this long. I asked her since it was going to be so long and the fact that I am a repeat customer, if she had a vehicle I could use which she told me no. After speaking to another lady who was outside and wasn't very happy as well with her service, I assume it's the service manager came out and told her that he got her a vehicle. I said how come you have a vehicle for her and I was told no. He said let me check on it and shortly after he came out and said he had two vehicles. I find it disappointing that she didn't feel that I needed to vehicle knowing that in fact she did have a vehicle that I could use. I have become more and more disappointed with Malloy.Response from Malloy Cadillac Winchester
August 1, 2026We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (540) 667-1000. We look forward to hearing from you.Anissa S
WINCHESTER, VA | 2022 Chevrolet TraverseJuly 29, 2026They were all very kind and patient with my two kids I had with me. The porter was very interactive with my kids.Response from Malloy Cadillac Winchester
July 31, 2026Anissa, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!Joe A
WINCHESTER, VA | 2005 Chevrolet SuburbanJuly 28, 2026Returned sooner than estimatedResponse from Malloy Cadillac Winchester
July 28, 2026Joe, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
2700 Valley Avenue Winchester, VA 22601
- Contact: (540) 693-2635
- Service: (540) 642-0263
- Parts: (540) 931-0118
